Customize Your Voyage Cruise Personalizer for Guests Princess Cruises
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If I tried to "link" them it would bomb out. Also remember that you do not have to complete checkin or anything else on the app prior to boarding. You can complete checkin on the website if needed, or just do everything at the port.
Dining Reservations
In this article, we’ll explore various methods to help you find your Princess Cruise number. Whether you need assistance retrieving it from your booking confirmation email, contacting your travel agent, or accessing it through the Princess Cruises website, we’ve got you covered. Deleting the app and re-installing the app works sometimes, but that always takes time to refresh and pull up your bookings. Two calls to my TA, two calls to Princess, and an online chat with Princess to verify my information during the three days of trying. Verified booking #, birthdates, Captain's Circle numbers. Have a Travel Summary from Princess with all correct information.
How to create a Princess Cruises account?
If it doesn't show up online then there are bigger issues. Never try to "link my booking" on the app. I log into the app and my bookings are there.
Before You Go: Entertainment
I did this a number of times, in late 2021 and into the spring of 2022, and they were surprisingly responsive. They often answered quickly, even on weekends, and eventually sorted out my problems, though they admitted they sometimes prioritized their support/fixes by your sailing date. Note that any change to your cruise booking take a couple of days to be sync'd to the Princess App.
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Click on checkin and you’ll see a hyperlink to try the website version. Have tried this using the web version with three different browsers, and the app on the phone - same errors. "Your information does not match our records. Please try again." She gives it back and I'm in the green lane! From what I have seen (not actually done) in the app, it kind of guides you thru the things to be completed. I’m having this problem too, coincidentally for a 2024 sailing.
My TA tells me that the problem comes from the fact that my cruise is only due to sail in 2024. I created an account for the app but it will not take my booking number. System is saying no booking number found when I put it in to try and link it.
Cruise Personalizer - for Booked Guests
Once you have your login credentials, you can log in anytime using your email address and password. Remember to keep your login information secure to protect your personal information and ensure a smooth cruise experience. Once you have your Princess Cruise number, make sure to keep it handy and use it whenever necessary for online check-in, making dining reservations, or accessing your personalized itinerary. Having your cruise number readily available will save you time and ensure you can easily access all the services and benefits available to you during your Princess Cruise. There is a web version of the App you can link to from within the Cruise Personalizer (or save the URL after). You have to login in again using one of the same two options above.
They will be able to guide you through the process and ensure you have the necessary information for your upcoming cruise. Alternatively, contact your travel agent or Princess Cruises customer service for assistance in retrieving your e-ticket or cruise documents. They will be able to guide you on where to find your cruise number within these documents or provide you with a copy if needed. I wonder if it is a compatability issue with some devices.
Please be advised that a single request for multiple people cannot be processed. There are so many entertaining ways to spend your time at sea and it’s easy to plan with our JourneyView® digital planner in the Princess® Cruises App. The Princess® Cruises App – This will have your OceanReady boarding pass with a QR code.
Thanks that's how I ended up getting into there account to book them with EZ-Air. On the Princess site, log in with the brother's ID and password. If a booked cruise does not show, then I would contact Princess. I just checked mine and don't see a "missing cruise" option. Sea Savant is a comprehensive resource center specializing in cruises, offering detailed information and expert advice to assist travelers in planning their ideal cruise experience.
If you encounter any issues or have forgotten your Princess Cruises login credentials, you can contact Princess Cruises customer support for assistance. I have the same credentials for both, but the phone app and the web version apparently thinks that I am two different people. In my case the phone app shows me as captains club status blue, while the web app has me as captains club status black. Something that Princess seems to like to do if it cannot match your complete data set. That is all hypothesis but a month back I explained it all to one of the medallion group and they were able to fix the problem in about 5 minutes. I can’t access bookings through either the app or the Cruise Personalizer.
I normally just log into the app using my user name and password. I use the same credentials as I use on the Princess web site. Make sure to use the same user name and password as you use for the princess.com web site when you attempt to login to the Princess Medallion App. You should be able to login with credentials or with a booking number. You just can't use the "Link my booking" thing.
For more information please see Our cruise holidays are ATOL protected (No. 6294). Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. In the event that you encounter any difficulties or cannot locate your cruise number within your account, contact Princess Cruises customer service for further assistance. They will be able to help you retrieve your cruise number and address any other queries or concerns you may have.
You can reach out to them through various channels, including phone, email, or live chat. Additionally, Princess Cruises has a dedicated support page on their website, where you can find answers to frequently asked questions and access helpful resources. Before contacting customer support, it is recommended to check the support page for possible solutions. If you need immediate assistance or have an urgent matter, it is advisable to call their customer support hotline. They are there to help and ensure that your cruise experience is as seamless and enjoyable as possible. Your travel agent is experienced in handling cruise bookings and should have access to all the relevant details, including your Princess Cruise number.
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